Speaking with a real human-being has always been a critical element to buying insurance. Whether it’s life, home, automotive, or health insurance, a conversation is likely to happen at some point along the customer journey. Why is that? There’s often a lot to consider when buying insurance. Put your insurance shopper hat on. You’re unique. Your life and needs are not the same as your friends, co-workers, or even your favorite barista. A spoken conversation with an agent is the…