Retailers scoring high on customer service with the help of SMS – Mobile Marketing Article

Customer service and experience have never been more important. In a world where business reputation and service is so exposed, they need to make sure they provide excellent customer service otherwise they will lose customers. Social media and customer review websites like TrustPilot, mean that any happy or unhappy customers can easily and quickly vent or express their opinions about a business to the whole world in a simple click of a button. Praise and good reviews can really help…

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How to send your first SMS marketing campaign – Mobile Marketing Article

Sending your first SMS marketing campaign and message can be a little daunting, but it shouldn’t be. Brands and businesses all over the world, big and small, from all sectors are sending out SMS marketing campaigns every single minute of the day and receiving amazing results. SMS marketing has been the secret weapon of many businesses that they have tried to keep under wraps and away from their competition, but the success stories and amazing stats have been too good…

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