After years of leadership as a product manager and product marketing in software and tech companies, I’ve concluded that Product Managers might have mislabeled roles. Instead, I would describe product management rockstars as customer experience experts. Why? At the end of the day, our customers rarely select a product. They buy an experience: inclusive of the sales process, the packaging, the service and attention to detail, the use of the product and the experience long after the salesperson has moved…