While this post is certainly a shameless plug for you to take our 2020 Customer Experience Industry Survey, let’s have fun with it. Remember the first time you decided to throw a party? You did everything right—from building a bangin’ playlist to putting out the best snacks to stocking the fridge with beer and soda. But despite all of your best efforts, in the back of your mind, you still wonder: is anyone going to show up? You’re a cool…