Communication

Text Abbreviations and How to Use Them – Mobile Marketing Article

Text abbreviations and acronyms are unavoidable, both online in social media and in your text conversations with customers, colleagues and other businesses. Even if you don’t use them, your customers will, so you need to understand the common text abbreviations in order to communicate effectively as a business. In addition, some text abbreviations can be used in a professional context to improve your text communication. Business Text Abbreviations When you are texting co-workers or other businesses, you can rely on…

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Crisis Communication During COVID-19 – TextMagic – Mobile Marketing Article

by Alexa Lemzy | Last updated 1st April 2020 The COVID-19 crisis is changing fast. As a result, businesses need to update workers on the situation. Texting allows businesses to create and send urgent messages to keep your workers informed and safe. Using text for crisis communication also lets you update customers with changes to opening hours, services, or policies because ofthe situation. Social distancing has led businesses to grow their work from home ability. This can cause issues for…

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Text Alerts: The Fastest Way to Reach Your Customers – Mobile Marketing Article

With the advent of online deliveries and a move away from traditional shopping, there’s more reason than ever for customers to need ongoing and regular communication with the brands they interact with. Whether they’re waiting for a delivery or expecting a response from a customer services team, text notifications are the most efficient way to communicate important information.  What Are Text Alerts?   Text notifications, or text alerts, are messages tailored to an individual customer or group of customers, which…

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Why Do You Need It?- TextMagic – Mobile Marketing Article

Voice messaging is an often overlooked business communication tool with a wide range of potential uses. It enables businesses to quickly create audio messages and send them to groups of customers or employees. As a result, this technology can be useful for both staying in touch with your team and communicating with clients. So how does it work, and how do you use it effectively? How Audio Text Messaging Works Audio text messaging lets you send pre-recorded voice messages and…

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How the Foodservice Industry Should Handle Coronavirus – B2B Marketing Article

The spread of the novel coronavirus may spark some unease among consumers about dining out. Between fears of public gatherings and uncertainties around restaurant cleanliness, patrons may choose to eat at home instead. Here are three ways everyone in the foodservice industry can ease fears and communicate how they’re working to keep customers safe. Make cleaning conspicuous When I worked in a QSR during my teenage years, cleaning was something we did after hours. Part of that was because we…

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Text Messaging Software for Construction Companies Can Streamline Your Project – Mobile Marketing Article

Communication and organization can be major obstacles to the smooth running of construction projects. Text messaging software allows project teams communicate with and organize their workers easier, which increases efficiency of their projects and avoids costly delays. The following are just six of the ways your construction project can benefit from text messaging software: Team Communication Text messaging software for construction companies lets you send work orders, new tasks, and other details directly to on-site teams. This is useful when…

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Are Businesses Overlooking the Benefits of MMS Messaging? – Mobile Marketing Article

MMS messaging has been around for almost 20 years now, but many businesses are not taking advantage of its unique capabilities. MMS enjoys the open rates of texting and can send a range of media to any mobile phone. This can have many business uses. So, what is MMS messaging, and how can it enhance your business? What is MMS Messaging? Multimedia Messaging Service, or MMS, uses mobile networks in the same way as texting (SMS). MMS messaging allows you…

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6 Ways Realtors Can Improve Communication with Text Marketing – Mobile Marketing Article

Today’s home buyers and sellers want immediate updates. Busy clients need updates so they can check while at work or on the move. Unexpected calls are inconvenient. Often clients can’t answer during working hours. Voicemails and emails can go unnoticed for days. Text messaging is an ideal solution. About 82% of SMS messages are delivered and read within 5 minutes and don’t require your client to go online. Here are 6 ways you can improve client communication with text marketing:…

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Churn Rates Rising? Text Messaging to the Rescue – Mobile Marketing Article

Your churn rate is the rate at which customers stop using your services. Reducing your churn rate to increase long-term clients requires identifying and addressing the reasons your service is being abandoned. To maintain a healthy client base, it is vital to adopt tools and strategies that focus on tackling churn rates. A report has shown that 79% of high-income earners stopped patronizing a company and the reason given was due to a bad experience. Incorporating SMS into your support,…

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