Business Texts

Churn Rates Rising? Text Messaging to the Rescue – Mobile Marketing Article

Your churn rate is the rate at which customers stop using your services. Reducing your churn rate to increase long-term clients requires identifying and addressing the reasons your service is being abandoned. To maintain a healthy client base, it is vital to adopt tools and strategies that focus on tackling churn rates. A report has shown that 79% of high-income earners stopped patronizing a company and the reason given was due to a bad experience. Incorporating SMS into your support,…

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10 Ways to Improve Your Business Text Message Writing – Mobile Marketing Article

Crafting a strong message is a lot harder than it looks. Even for experienced text messengers, the ones that grew up with a phone in their hand, struggle to text. But text message writing is a skill like any other, and with enough practice and repetition, you too can become an expert. Here are a few ways you can improve your business text message writing. 1. KISS – Keep it Simple and Straightforward Did you know the KISS principle was…

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