Last Update: 1 min ago Don’t be afraid of making mistakes, afraid not recognizing them. Human beings aren’t perfect, and faults happen. Even in perfect marketing teams. It is essential for a business to know how to write a formal apology letter to improve client experience with the project. 37% of disappointed clients were good about something was given in return for the mistake according to Carey School of Business. Furthermore, if the brand apologized on top of the credit,…